About us

The research agency built around what happens next.

The Reality Department is a consumer and B2B research agency based in London. We think Insight Activation first. That means we plan how your findings will be used from the very start of a project, not the end.

Why we exist

Most research ends as a report. It gets presented once, filed, and forgotten.

You didn't commission a report. You commissioned an answer you can act on.

We built The Reality Department to close that gap. Every project starts with the decision you need to make, and finishes with findings your team will open, understand and use.

Want to see where your own research stands? Take the free Research Impact Scorecard.

How we work

01

Activation comes first.

We decide how the findings will be used before we write a single question.

02

The person who scopes it presents it.

The director who shapes your project is the one who delivers the findings. No handoff to a team you've never met.

03

The question picks the method.

Qualitative, quantitative, behavioural or mixed. We choose what answers the question.

04

We look outside your industry.

Your audience doesn't live inside your category. Neither does our analysis.

Who we are

We're a team of researchers with experience across agency, client-side and research technology.

The Reality Department was founded by Jake Pryszlak, who has spent 10+ years in research at Savanta, YouGov and QuestionPro. He is a three-time award-winning researcher, a Forbes contributor, and has spoken at Advertising Week and GreenBook IIEX.

The facts

Founded in 2026
Based in London, working worldwide
B2B and consumer audiences
1m+ verified B2B decision makers across 98 countries
45m+ individuals in our wider panel network

Who we've worked with

Our team has worked with and for some of the biggest organisations in the world.

BarclaysLloydsFinancial TimesDepartment for Business and TradeOpenreachHSBE3GWe Mean Business CoalitionSky News
“They transformed our reporting although I wouldn't really call it just reporting.”
Head of Insight
“The research was fundamental in changing our strategy moving forward.”
Director of Product

In the press

Research Live
" Insight agency The Reality Department launches"
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MrWeb Daily Research News
"Insight agency built on activation"
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Bring us the question you can't quite answer.

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